Finding valid and experienced resources in CA PPM (before, Clarity) can be a difficult task due to the demanding expectations of the organizations. CA PPM is a management application subjected to a continuous improvement process that requires a high degree of adaptation to the organization, market or business needs. For that reason, OdPe offers support to the clients with CA PPM On-Demand, On-Premise and On SaaS implementations. That way, your internal resources will dedicate their time to the higher value activities for your organization, drastically reducing the global cost of the application technical support.
Technical Support services offer varies according to many different factors: